As a frequent user of USPS, you expect your package to arrive at its intended destination in a timely manner. Unfortunately, delays can occur and you may see a tracking status that reads, “Pre-Shipment Info Sent to USPS, USPS Awaiting Item.” This status can be frustrating, but understanding what it means and what you can do to fix it is important.
Meaning Of This Tracking Update From USPS
This status appears when the shipper has provided the USPS with pre-shipment information, but has not yet handed over the package. Essentially, the shipper has notified the USPS that a package is on the way, but the USPS has not received it yet. When you send a package, you usually receive a tracking number to monitor its progress. However, if the tracking status reads “Pre-Shipment Info Sent to USPS, USPS Awaiting Item,” it means that the USPS has not yet received the package from the shipper.
Reasons Why You Might Get This Tracking Update
Several reasons can cause a package to have the status “Pre-Shipment Info Sent to USPS, USPS Awaiting Item.”
Sometimes, the shipper has not shipped the package yet, despite creating the shipping label.
Alternatively, the package may be delayed in transit, or the USPS has not scanned it into the system yet.
Occasionally, the shipper may have accidentally created a shipping label for a package they do not intend to send.
How to fix “Pre-Shipment Info Sent to USPS, USPS Awaiting Item”
If your package has the status “Pre-Shipment Info Sent to USPS, USPS Awaiting Item,” there are several things you can do to try to resolve the issue:
- Wait a few days: Sometimes, packages can take a few days to arrive at the post office and be scanned into the system. If it has only been a day or two since you shipped the package, it may just be a matter of waiting for it to be processed.
- Contact the shipper: If the shipper has not yet shipped the package, you can contact them and ask them to do so. Make sure to provide them with the correct shipping address and any other relevant information.
- Contact USPS: If the package has been shipped but has not yet been scanned, you can contact the USPS and ask them to look into it. Provide them with the tracking number and any other relevant information.
- Check the shipping label: If you are the shipper and you have accidentally created a shipping label for a package you do not intend to ship, you can cancel the label and request a refund. Make sure to check the label carefully before printing it to avoid any errors.
In summary, “Pre-Shipment Info Sent to USPS, USPS Awaiting Item” means that the USPS has not yet received the package from the shipper. Delays can happen for several reasons, but waiting a few days or contacting the shipper or USPS can help resolve the issue. As frustrating as it may be to have a delayed package, understanding what to do when you encounter this tracking status can help alleviate some of that frustration.