How To Unfreeze Venmo Account

How To Unfreeze Venmo Account in 4 Simple Steps

Venmo is a financial app that prospective users use to make financial transactions. However, one key challenge that most Venmo users face is when their account gets frozen. In the course of this article, we will take you through a practical guide on how to unfreeze your Venmo account.


3 Reasons Why Your Venmo Account Can Get Frozen

Before you delve into trying to unfreeze your Venmo account, you need to know why it was frozen in the first place. Here are some of the common causes of the freezing of a Venmo account:

1. Due To Suspicious Activity

First off, it is important to note that according to Venmo’s privacy policy, any kind of suspicious activity will cause your Venmo account to be suspended. Some of such suspicious activities include logging in with a different device and entering the wrong PIN multiple times. If they freeze your accounts on these grounds, they will inform you via email that your account has been frozen. It is important to note that the recommended way of unfreezing the account, in this case, is by contacting the support team.

2. Insufficient Funds In Your Venmo Account

Another practical reason why people have frozen accounts is that they don’t have enough funds in them. This will cause the payment app to reverse most payments that you make. Did you know that this is one of the most common reasons for the freezing of Venmo accounts?

3. Breaking Venmo User Agreements


In regards to payments and transfers, you cannot break Venmo’s user agreement and still wind up with an active account. It will be frozen! It is important to note that most of these user agreements are not related to transfers and payments.

4 Steps How To Unfreeze Your Venmo Account

 Here are practical steps that you can follow in order to unfreeze your Venmo account:

  1. Head to on your PC, and sign in to your Venmo account.
  2. You will see a prompt that when followed will lead you to choose the bank you want to transfer funds from. Kindly note that for this to work, your bank has to be verified by Venmo.
  3. Proceed to key in the amount of money that you will like to transfer, which should be at least up to the amount that you owe.
  4. If the transfer is successful, it will reflect in your Venmo account. This might take 2 to 3 business days.

Must Read: How To Get Money Out Of Frozen Venmo Account

Other than adding funds to your Venmo account, another practical way to unfreeze your account is by contacting their support team. Here is how to go about it:

Go to your email inbox to see the email that Venmo sent you about your frozen account. In the email correspondence, you will need to include a photo of a valid Government issued ID. This way, Venmo customer support will verify that you are the owner of the account. Also worth noting is that the number of the customer support team is 855-812-4430.


Unfreezing your Venmo account is darn easy. If you follow the steps that we elucidated above, in 2  to 3 days your account will be back on track.


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